OKW's Core Principles on Data Protection
1 Introduction & Scope
OKW (operated by OKW Gaming Limited) is fully committed to protecting your privacy. This Privacy Policy explains what information is collected when you use OKW's website, mobile app, or any other service — why it is collected and how it is kept secure.
This policy applies to all OKW services. By using any OKW service, you are considered to have agreed to this Privacy Policy. If you do not agree, please discontinue use of our services.
In plain terms: OKW collects only the data it needs, never sells your information, and always keeps you informed about how it is being used.
This Privacy Policy has been prepared in accordance with international data protection regulations and is reviewed on a regular basis.
2 What Information We Collect
OKW collects two types of information — what you provide directly, and what is automatically generated through your usage patterns.
Information You Provide Directly:
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Name & Date of Birth | During registration | To verify your identity and confirm your age |
| Mobile Number | During registration | Account communications and OTP verification |
| Payment Information | During deposit/withdrawal | To process transactions |
| National ID / Passport | During KYC Verification | To verify identity and age |
| Address | During KYC Verification | To meet legal obligations |
Automatically collected data:
- IP address and device type
- Browser Information & Operating System
- Logs of your activity and time spent on the platform
- Betting & Gaming Activity History
- Cookies & tracking data (details below)
3 How Your Data Is Used
OKW uses your data solely for the following purposes:
- Service Delivery: Enabling account creation, transaction processing, and access to betting and gaming features.
- Identity Verification: Completing the KYC process and verifying your age.
- Customer Support: Resolving your questions, complaints, and requests.
- Ensuring Security: To prevent fraud, money laundering, and other illegal activities.
- Legal Obligations: Submitting required reports to regulatory authorities.
- Service Improvement: Analyzing usage patterns to deliver a better experience.
- Marketing: To inform you of promotions and offers, with your consent.
OKW never uses your data beyond the purposes stated above. If we need to use it for a new purpose, we will obtain your separate consent first.
4 Who We Share Your Data With
OKW does not sell your data. However, limited information may be shared with selected parties in specific circumstances:
- Payment provider: Necessary information is shared with Mobile Pay, Nagad, or other payment partners to process transactions. These partners maintain their own privacy policies.
- KYC verification provider: With authorized third parties for identity and age verification.
- Law Enforcement: With authorities when required by court order or legal obligation.
- Regulatory authority: Reports required by gaming regulators to maintain licensing compliance.
- Technology partner: Cloud service and software providers that operate the platform — these parties act solely on OKW's instructions.
OKW never sells your data to advertisers or data brokers. When sharing data with third parties, only the minimum information necessary is disclosed.
5 Cookies & Tracking Technologies
The OKW website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help enhance your experience.
Types of cookies OKW uses:
- Essential Cookies: Required for login sessions, security, and core functionality — these cannot be disabled.
- Performance Cookies: To analyze site speed and performance.
- Functional cookies: To remember your preferences, such as language and layout settings.
- Analytics Cookies: To understand which pages are used most — no personal identification is involved.
Non-essential cookies can be disabled through your browser settings. Please note that doing so may affect the functionality of certain features.
6 How Long Data Is Retained
OKW does not retain your data longer than necessary. Standard retention periods are as follows:
- Account Information: For the duration of your active account and for 5 years after closure (as required by law).
- Transaction data: 7 years (in accordance with financial regulations).
- KYC Documents: 5 years after account closure.
- Support Contact: 3 years.
- Marketing data: Deleted immediately upon withdrawal of consent.
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified in any way.
7 Your Rights
Under OKW's Privacy Policy, you have the following rights:
You may request to know what data OKW holds about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data under certain conditions.
You can opt out of your data being used for marketing or other specific purposes.
You may request a copy of your data in a readable, portable format.
You can withdraw your marketing consent at any time.
To exercise any of these rights, email us at support@okw-jit.com or reach out via live chat. We will respond within 30 days of receiving your request.
8 Protection of Children & Minors
OKW's services are strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
- Age is verified at the point of registration.
- If a minor is identified, the account is immediately closed and all associated data is deleted.
- Parents or guardians who have concerns are welcome to contact us.
If you suspect a child or underage family member is using an OKW account, please contact us immediately at support@okw-jit.com. We will take prompt action.
9 Security Measures
OKW uses industry-standard security technology to keep your data safe:
- 256-bit SSL encryption: All data transmissions are encrypted.
- Two-Factor Authentication (2FA): An additional layer of security at login.
- Firewall & DDoS Protection: To protect against cyberattacks.
- Regular security audits: Conducted by third-party security specialists.
- Access Controls: Only authorized personnel can access data, and only on a need-to-know basis.
However, no method of transmission over the internet is 100% secure. It is important to keep your password safe and notify us immediately if you notice any suspicious activity.
OKW will never ask for your password, OTP, or payment PIN over the phone or by email. If anyone contacts you requesting this information, it may be a scam — please notify us immediately.
10 Changes to the Privacy Policy
OKW may update this Privacy Policy from time to time. When changes are made:
- The date on this page will be updated to reflect any changes.
- For significant changes, you will be notified via app notification or SMS.
- If you do not agree to the updated policy, you may request to close your account.
Continued use of our services after any changes to this policy will be considered your acceptance of the updated Privacy Policy. Please review this page from time to time.
11 Contact & Complaints
For any privacy-related questions or requests, please contact our Data Protection team:
- Email: support@okw-jit.com (Subject: Privacy Request)
- Live chat: Via website or app, 24/7
- Response Time: 7 business days for standard requests, 48 hours for urgent matters
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.
Your data is secure — join now
Your privacy is always protected at OKW. Register and play with complete peace of mind.